Launch Special - FREE delivery on all purchases over €48 within Portugal & Spain.
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Shipping
Worldwide shipping is available and cost will be calculated at the checkout. Please note that Ki&Vi takes no responsibility for taxes or duties levied by the Customs Department in your home country.
Refunds & Returns
All of our products undergo a stringent quality control check prior to leaving our care. We will however happily replace your purchased items if they are defective or damaged upon delivery. If there is a fault with our product please contact us by email at hello@kiandvi.com within 7 days of delivery to advise us.
Returns are not eligible for regular wear & tear, or rough handling and/or incorrect use of our products. The product will undergo inspection upon return to us for approval of the exchange. In the event that the item is deemed faulty, we will reimburse postage costs to the customer. If approved for exchange, your item will be exchanged for the same product /style previously purchased.
Unfortunately, due to health and hygiene reasons we are unable to accept returns should you have changed your mind upon receiving the item purchased. Refunds will only be done should the item be found faulty and under the condition that we do not have a replacement for you.
Please note, our bamboo/wood products need to be taken care of. We will not accept returns, refunds or exchanges for products that have not followed our care instructions. Our care instructions can be found under “product care”.
If it’s not baby friendly, you won’t find it here! With your little one’s safety and comfort always in mind, our products bring practicality in the lives of every busy parent.
Easy-peezy is how we like it, and we know that’s how you like it too! Our products are made super easy to clean, for each and everyday use.
Our carefully sourced materials, choice of packaging, delivery methods as well as our way of life reflect what we care about; our planet, our home, our future generations!
Proud founders and hands-on management of the Namib Sky Community Trust and Little-Bugs ECD & lower primary school, we pride ourselves in providing top quality free education to the disadvantaged communities of southern Namibia. For every item purchased, 1€ is also donated towards this project. Visit our community link to know more!
Ki&Vi was established in 2020 by three mommies, based on an idea of earth loving, modern yet timeless pieces that are made for our little ones with top quality materials sourced from all over the world.