If you would like to adjust your existing order please email firstname.lastname@example.org for assistance. Should the order already have been processed a new order will have to be placed and the original order will have to be cancelled.
Worldwide shipping is available and cost will be calculated at the checkout. Please note that Ki&Vi takes no responsibility for taxes or duties levied by the Customs Department in your home country.
Follow the tracking link mailed out to you or alternatively contact email@example.com for further assistance
Please contact our customer care at firstname.lastname@example.org to update your shipping or billing address details.
We accept credit card payments as well as bank transfers.
Refunds will always be made according to your original payment method.
Please email email@example.com detailing why you would like to cancel your order. Please note that this should be done within 24 hours or sooner
As caring mommies, the safe use of every one of our products is very important to us. Please carefully read our product care instructions thoroughly to ensure our products are being used in the way they intended to be. Ki&Vi strives to provide you with products that are free from nasty chemicals, but remember to wash all products thoroughly before use.
To clean, place in the top rack of a dishwasher or wash with mild soap and water.
Silicone & wood products
Do not immerse in water as this will rapidly damage your product. To clean, wipe with a damp cloth and leave to dry. Only use mild cleaning products and never put into a microwave.
To help keep your wood in great condition and hydrated, we recommend you wipe coconut oil or beeswax over the product and let it sit.
Ki&Vi teether’s are FDA approved and are made with 100% food grade silicone, which is BPA and PVC free
If it’s not baby friendly, you won’t find it here! With your little one’s safety and comfort always in mind, our products bring practicality in the lives of every busy parent.
Easy-peezy is how we like it, and we know that’s how you like it too! Our products are made super easy to clean, for each and everyday use.
Our carefully sourced materials, choice of packaging, delivery methods as well as our way of life reflect what we care about; our planet, our home, our future generations!
Proud founders and hands-on management of the Namib Sky Community Trust and Little-Bugs ECD & lower primary school, we pride ourselves in providing top quality free education to the disadvantaged communities of southern Namibia. For every item purchased, 1€ is also donated towards this project. Visit our community link to know more!